TERMS & CONDITIONS
9035 Canoga Avenue, Canoga Park, CA 91304 800-864-8663/818-772-1222 Fax: 818-772-1499
TERMS: C.O.D. (company checks accepted), VISA, MasterCard, American Express and Discover Card. NET
30 terms are available upon credit approval. Net/Terms customers that pay by credit card will be charged a
3% credit card processing fee per credit card transaction. Purchasers must be resellers of imaging supplies
and provide Unitone with a copy of tax exemption certificate or resellers permit from their resident state.
Purchaser shall pay all sales, use and other taxes in connection with the goods covered by Unitone invoices.
A $30.00 charge will be assessed on all returned NSF checks. Accounts are considered seriously delinquent
30 days after invoice due date and are put on credit hold. A 1-½ % finance charge per month will be applied to
all open balances that are 30 days past the due date. In the event Purchaser fails to pay Unitone in a timely
fashion and Unitone initiates collection action, Purchaser agrees to pay Unitone’s collection expenses,
including attorney’s fees. Delinquent accounts may not utilize reduced or free freight programs. If a customer
provides a credit card for payment and charges are rejected by the credit card company for any reason,
Unitone herby provides the notice that it reserves the right, and customer authorizes Unitone, to continue to
attempt to secure payment through said credit card for as long as unpaid balances remain on the customer’s
account.
CHOICE OF LAW AND VENUE: The law of the State of California shall apply to and have control of the
interpretation and validity of this agreement. Any dispute over the terms of this agreement or arising out of this
agreement shall be litigated in the Federal and State general courts in and for Volusia County, Florida.
RETURN POLICY: A Return Authorization # and form is required for the return of all defective or unused
products. All returns must be packed in Unitone or comparable packaging using padding to protect the
cartridge in transit. If product is returned in packaging that does not protect the product, the product will not be
tested and no credit will be given for any items in the package. A test copy must accompany defective
cartridges or they will not be processed. If a return is deemed to not belong to Unitone, you will be notified and
have 30 days to decide if you want the product returned to you at your own cost. Product that is not ours and
returned using our ARS tag will be subject to the current ARS label fee. Unitone is not responsible and will not
be held accountable for product shipped to us in error. If there was a replacement order placed for the product
that is not ours we reserve the right to invoice you for the freight cost of that replacement. Unused product is
subject to a minimum of 15% restocking fee and the current ARS label fee. Unused product and product not
manufactured by Unitone will only be accepted if returned within 180 days from date of purchase. Refused
product returned to Unitone will be subject to a minimum of 15% restocking fee and the cost of outbound and
inbound freight. Credit memos must be used for purchase of Unitone product or applied towards open
invoices within 90 days from date of issue. If unused after 90 days, Unitone will automatically apply the credit
to your oldest invoice. Special Order items may not be returned. Unused product returned to Unitone that is
past the one-year warranty will not be eligible to receive credit and Unitone will not be responsible for
returning product to Customer.
CLAIMS: Customer must verify the contents and price of shipment and notify Unitone, in writing via e-mail or
fax, within 5 working days of delivery if there is any discrepancy. Claims for pricing or freight will not be
allowed unless made within 30 days of invoice date. Unitone is not responsible for lost or damaged
promotional supplements such as gift cards, candy, catalogs, flyers, etc.
MARKET FLUCTUATION: Prices and availability of the enclosed products are subject to change without
notice. Every effort is made to insure prices are accurate, however errors may occur. We reserve the right to
bill corrected prices. The most recent price list supersedes previously published price lists.
LOCAL DELIVERY: Unitone delivers with our own trucks within a 50-mile radius of Unitone Imaging Supply.
Individual orders over $1000.00 will be delivered at no charge to the customer. Individual orders totaling
$1000.00 or less will be assessed a local delivery charge as follows:
If delivery address is 0-5 miles from Unitone Imaging, freight charge = $10.00
If delivery address is 6-15 miles from Unitone Imaging, freight charge = $20.00
If delivery address is 16-25 miles from Unitone Imaging, freight charge = $30.00
If delivery address is 26-50 miles from Unitone Imaging, freight charge = $50.00
FULFILLMENT: Unitone provides double blind drop-ship for our resellers. Our logo or identity will not be found
in or on the box or paper work attached. Unitone uses UPS, FedEx, United States Postal Service or
commercial truck for shipments outside of the Local Delivery Area. Ground service orders over $1000.00 are
shipped free within the United States with the exception of Hawaii and Alaska. Freight charges for each
shipment will reflect the exact charge the carrier has charged us. Each package is subject to a $3.00 handling
charge.
DELAYS: Unitone will not be liable for any delay in the performance of orders or contracts, delivery or
shipment of goods, or for any loss or damage suffered by the purchaser for any reason of such delay,
whether or not the delay is the result of Unitone’s negligence. Delivery dates and/or shipping dates are
approximate. Failure to give notice of delay does not constitute grounds for cancellation. Customer is
responsible for any freight charges on back ordered items unless the entire order is over the freight break.
WARRANTY: See Unitone’s 2-Year Limited Laser Cartridge Warranty.
30 terms are available upon credit approval. Net/Terms customers that pay by credit card will be charged a
3% credit card processing fee per credit card transaction. Purchasers must be resellers of imaging supplies
and provide Unitone with a copy of tax exemption certificate or resellers permit from their resident state.
Purchaser shall pay all sales, use and other taxes in connection with the goods covered by Unitone invoices.
A $30.00 charge will be assessed on all returned NSF checks. Accounts are considered seriously delinquent
30 days after invoice due date and are put on credit hold. A 1-½ % finance charge per month will be applied to
all open balances that are 30 days past the due date. In the event Purchaser fails to pay Unitone in a timely
fashion and Unitone initiates collection action, Purchaser agrees to pay Unitone’s collection expenses,
including attorney’s fees. Delinquent accounts may not utilize reduced or free freight programs. If a customer
provides a credit card for payment and charges are rejected by the credit card company for any reason,
Unitone herby provides the notice that it reserves the right, and customer authorizes Unitone, to continue to
attempt to secure payment through said credit card for as long as unpaid balances remain on the customer’s
account.
CHOICE OF LAW AND VENUE: The law of the State of California shall apply to and have control of the
interpretation and validity of this agreement. Any dispute over the terms of this agreement or arising out of this
agreement shall be litigated in the Federal and State general courts in and for Volusia County, Florida.
RETURN POLICY: A Return Authorization # and form is required for the return of all defective or unused
products. All returns must be packed in Unitone or comparable packaging using padding to protect the
cartridge in transit. If product is returned in packaging that does not protect the product, the product will not be
tested and no credit will be given for any items in the package. A test copy must accompany defective
cartridges or they will not be processed. If a return is deemed to not belong to Unitone, you will be notified and
have 30 days to decide if you want the product returned to you at your own cost. Product that is not ours and
returned using our ARS tag will be subject to the current ARS label fee. Unitone is not responsible and will not
be held accountable for product shipped to us in error. If there was a replacement order placed for the product
that is not ours we reserve the right to invoice you for the freight cost of that replacement. Unused product is
subject to a minimum of 15% restocking fee and the current ARS label fee. Unused product and product not
manufactured by Unitone will only be accepted if returned within 180 days from date of purchase. Refused
product returned to Unitone will be subject to a minimum of 15% restocking fee and the cost of outbound and
inbound freight. Credit memos must be used for purchase of Unitone product or applied towards open
invoices within 90 days from date of issue. If unused after 90 days, Unitone will automatically apply the credit
to your oldest invoice. Special Order items may not be returned. Unused product returned to Unitone that is
past the one-year warranty will not be eligible to receive credit and Unitone will not be responsible for
returning product to Customer.
CLAIMS: Customer must verify the contents and price of shipment and notify Unitone, in writing via e-mail or
fax, within 5 working days of delivery if there is any discrepancy. Claims for pricing or freight will not be
allowed unless made within 30 days of invoice date. Unitone is not responsible for lost or damaged
promotional supplements such as gift cards, candy, catalogs, flyers, etc.
MARKET FLUCTUATION: Prices and availability of the enclosed products are subject to change without
notice. Every effort is made to insure prices are accurate, however errors may occur. We reserve the right to
bill corrected prices. The most recent price list supersedes previously published price lists.
LOCAL DELIVERY: Unitone delivers with our own trucks within a 50-mile radius of Unitone Imaging Supply.
Individual orders over $1000.00 will be delivered at no charge to the customer. Individual orders totaling
$1000.00 or less will be assessed a local delivery charge as follows:
If delivery address is 0-5 miles from Unitone Imaging, freight charge = $10.00
If delivery address is 6-15 miles from Unitone Imaging, freight charge = $20.00
If delivery address is 16-25 miles from Unitone Imaging, freight charge = $30.00
If delivery address is 26-50 miles from Unitone Imaging, freight charge = $50.00
FULFILLMENT: Unitone provides double blind drop-ship for our resellers. Our logo or identity will not be found
in or on the box or paper work attached. Unitone uses UPS, FedEx, United States Postal Service or
commercial truck for shipments outside of the Local Delivery Area. Ground service orders over $1000.00 are
shipped free within the United States with the exception of Hawaii and Alaska. Freight charges for each
shipment will reflect the exact charge the carrier has charged us. Each package is subject to a $3.00 handling
charge.
DELAYS: Unitone will not be liable for any delay in the performance of orders or contracts, delivery or
shipment of goods, or for any loss or damage suffered by the purchaser for any reason of such delay,
whether or not the delay is the result of Unitone’s negligence. Delivery dates and/or shipping dates are
approximate. Failure to give notice of delay does not constitute grounds for cancellation. Customer is
responsible for any freight charges on back ordered items unless the entire order is over the freight break.
WARRANTY: See Unitone’s 2-Year Limited Laser Cartridge Warranty.
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